Frequently Asked Questions

Your questions about property concierge services

Rental income, commission, bookings, tenant selection, areas we cover… Find the answers to the questions most often asked by property owners on the French Riviera.
Before you start

Clear answers, in full transparency

Entrusting your property naturally raises questions — and rightly so. We have gathered here those that owners ask most often: how it works, commission, choosing occupants, commitment, upkeep…
You’ll find direct answers, with no jargon and no grey areas. Can’t find your question? Write to us: we answer personally, within 24 working hours.

A property concierge on the French Riviera helps you maximise your rental income by combining several strategic levers:

  • Professional presentation of the property (HD photos, optimised description)
  • Dynamic pricing adapted to the season, local demand and events
  • Improved occupancy rate through listing across several platforms
  • Rigorous tenant selection to prevent any incident or damage

With our concierge service for owners on the French Riviera, you benefit from personalised support geared towards sustainable rental profitability.

A concierge for owners on the French Riviera offers a full set of services designed to meet the needs of landlords and second-home owners:

  • Booking and multi-platform calendar management
  • Tenant welcome and check-in
  • Professional cleaning, hotel-quality linen, quality control
  • Maintenance, minor works, coordination of service providers
  • 7-day-a-week tenant assistance
  • Administrative follow-up and monthly reports

Our concierge services in Nice are designed to take the caretaking of your property entirely off your hands, while guaranteeing a high standard of service.

As soon as a traveller wishes to book your property, we handle the entire process:

  • Manual vetting of profiles according to your criteria
  • Calendar synchronisation (Airbnb, Booking, etc.)
  • Personalised welcome or secure self check-in
  • Responsive customer service throughout the stay

As a property concierge on the French Riviera, we make sure to offer your tenants a premium experience, encouraging positive reviews and loyalty.

Our concierge service for owners works with a fixed, transparent commission:

  • 20% excl. VAT on rental income (excluding cleaning fees)
  • No entry, subscription or set-up fees
  • No-commitment plan, short or long term

This rate covers all operational and strategic services, in a logic of simplified management and asset enhancement.

Of course. As the owner, you keep priority over the calendar.

We block off dates as you wish, whether for a personal stay or a technical unavailability.

Our support for second-home owners is flexible and designed so that you retain full control over the use of your property, with no constraints.

A complete property concierge service includes:

  • Enhancement of the property (photos, optimised listings)
  • Receiving and following up on bookings
  • Check-in / check-out
  • Cleaning, linen management, quality control
  • Preventive maintenance and interventions
  • Traveller assistance and owner reporting

Our concierge services in Nice and on the French Riviera are designed to free you from day-to-day caretaking, while ensuring a high level of quality.

A property concierge on the French Riviera is not an estate agency.

We handle neither regulated rental management nor transactions.

Our role is to ensure the complete caretaking of the property: logistics, cleaning, welcome, assistance, maintenance, and so on.

In other words: you keep control over the rental strategy, while delegating the on-the-ground execution to a professional team.

Our tenants benefit from personalised support 7 days a week, with:

  • A warm welcome and practical information on arrival
  • Quick assistance in case of any question or problem
  • Hotel-standard cleanliness
  • Responsiveness in the event of a breakdown, need or special request

This level of standards is an integral part of our identity as a premium concierge on the French Riviera.

As a concierge for owners, we give you access to a clear dashboard:

  • Income generated
  • Occupancy rate
  • Stay schedule
  • Tenant history

You also receive a detailed monthly report on the management of your property, in a logic of complete transparency.

Our property concierge on the French Riviera manages:

  • Prestige villas
  • Upmarket apartments
  • Second homes with or without seasonal letting

Located in Nice, but also in Villefranche-sur-Mer, Saint-Jean-Cap-Ferrat, Èze, Cap d’Ail, and throughout the coastal area.

Each property is managed as an exceptional one, with rigour, discretion and tailored follow-up.

Our French Riviera property concierge, based in Nice, covers a wide area including:

  • Villefranche-sur-Mer
  • Saint-Jean-Cap-Ferrat
  • Èze
  • Beaulieu-sur-Mer
  • Cap d’Ail

This local presence allows us to act quickly on the ground, with the same service standards across the entire Riviera coastline.

Our concierge services for owners are mainly aimed at:

  • Second-home owners
  • Property investors on the French Riviera
  • Seasonal landlords looking to delegate
  • Families wishing to maintain their property without living there year-round

They all share a common need: professional, reliable and discreet support to ensure the caretaking of their property.

Yes. As the owner, you remain free to set your opening periods and to use your property as you wish.

We propose optimised dynamic pricing, but always validated with you.

Our support for second-home owners is based on a transparent partnership, with no imposed decisions.

Absolutely. Enhancement is a key step in the rental strategy.

Our concierge services in Nice include:

  • Professional HD photos
  • Optimised descriptions (Airbnb, Booking, etc.)
  • Highlighting your property’s strong points
  • Multi-platform distribution

Goal: maximise bookings, improve visibility and strengthen the rental profitability of your second home.

A local, family-run concierge offers:

  • A direct relationship with the managers (no impersonal platform)
  • Immediate responsiveness on the ground
  • Genuinely personalised management

At Clé d’Azur, every property is managed by us, the founders, with no subcontracting or turnover. It is this stability that makes the strength of a human-scale premium concierge on the French Riviera.

Tenant selection is a priority. We assess:

  • The traveller’s profile and previous reviews
  • Their rating on the platforms (Airbnb, Booking…)
  • Their behaviour during exchanges
  • Proof of identity or of the stay if necessary

This rigour guarantees absolute respect for your property, in keeping with a concierge service for discerning owners.

Yes. Our French Riviera property concierge offers a complete package:

  • Professional cleaning between each stay
  • Hotel-linen management (sheets, towels, replacements)
  • Quality control
  • Maintenance interventions when needed

This ensures impeccable presentation, in line with the standards of upmarket letting.

That is precisely our core business.

We take on all the caretaking of your property:

  • Openings/closings
  • Bookings
  • Tenant welcome
  • Technical monitoring, cleaning, maintenance

You receive clear reports and can manage your property remotely with complete confidence, thanks to our personalised owner support.

Our plans have no fixed-term commitment.

You retain the option to stop the service at any time.

We operate on the basis of a transparent concierge mandate, specifying:

  • The commission terms
  • The respective responsibilities
  • The services included

This framework guarantees you peace of mind, control and legal security.

Airbnb is a listing platform, not a management provider.

A property concierge for owners supports you actively:

  • Traveller welcome
  • Problem-solving
  • Upkeep, cleanliness, restocking
  • Responsiveness in an emergency

You benefit from a trusted partner on site, acting to protect the quality and profitability of your property.

★★★★★

Contact your property concierge on the French Riviera

Do you own a property in Nice or on the French Riviera? Our family-run team helps you simplify the upkeep of your second home or seasonal rental, with rigour and local expertise.

“We place a relationship of trust at the very heart of our work.”

Contact Details
📞  +33 6 61 07 41 29
✉  contact@conciergerie-cotedazur.com
📍  7 boulevard de Riquier, 06300 Nice — by appointment

Contact Us

We will reply within 24 business hours.
🛡  Confidentiality guaranteed — all information you share remains strictly confidential. No data is shared with third parties.
Clé d’Azur
Property concierge in Nice, dedicated to the upkeep and enhancement of homes on the French Riviera.
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